2007•Unpublished venueRequires access

Innovation at TNT Benelux and Multi Country Logistics by analyzing and determining the critical success factors of Transport Management Services: What are the order winning, order qualifying and order losing aspects of TMS?

R. van der Stijl

Abstract

This paper discusses the critical success factors of Transport Management Services (TMS) and determines the order winning, order losing and order qualifying aspects. The author advises TNTL to take steps in order to embed TMS into their network innovator strategy. TNTL is advised how to identify business opportunities more effectively.

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Available abstract

Key concepts: Order (exchange), Innovator, Business, Order fulfillment, Marketing, Computer science, Engineering, Entrepreneurship