Traveler Information Systems and Wayfinding Technologies in Transit Systems: Summary of State-of-the-Practice and State-of-the-Art

The purpose of the study is to provide federal guidance to transit agencies on current and future trends in the application of traveler information technologies as a means to expand transit agencies deployments of these tools, which may result in an increase in transit ridership. The study provides a technology evaluation that: (1) Offers an understanding of wayfinding technologies and describes products and services. (2) Provides an overview of the benefits of these technologies and services for transit agencies and users. (3) Identifies challenges experienced by transit agencies regarding the use and implementation of wayfinding technologies, and gaps that exist in current technologies.\n