Achieving Balance of Conflict Goals of Improving Quality of Products and Quality Costs in Industrial Enterprises

Finding a balance between the seemingly conflicting goals of continuous quality improvement and of quality costs is a challenge of modern management; a should be company managed so to achieve, and also to maintain a competitive advantage in business, as measured by the primary goals related to quality, costs and flexibility. With this in mind, the importance of achieving balance between the need for constant improvement of product quality on the one hand and holding costs of quality control on the other hand, the authors of this paper focus on the importance of knowing the structure of quality cost of new products in views of consumer as well as of producer and application of more modern approach to quality costs. In this sense, the authors explain the standardized methodology of quality economy management and provide positive indicators of practical application of methods PAF and Tagouchy in reducing quality costs and maintaining of good ratio value/ price for industrial products.