Level of team effectiveness among MARA employees / Nurhamizah Ishak, Farah Nadzirah Khairuddin and Nur Shaziella Aziz

Effective teams help smoothen organization’s management and increase its productivity. This study investigates level of Team Effectiveness among MARA employees. Quantitative research design was employed by researchers for this study. The instrument used was questionnaire with 50 items of close-ended and open-ended form. It was found that the sample has high overall team effectiveness level and also scored high team effectiveness level in all five dimensions that were measured such as team goals and objectives, team roles and responsibilities, team leadership, team relationship and team communication. However, there were no significant differences between team effectiveness and demographic variables such as gender, academic qualifications, years of service and departments. As for the implications of this study, it contributes to the corpus of knowledge in the area of team effectiveness in local context and provides empirical data to assist organizations in enhancing team effectiveness level amongst employees