Conceptualization of Electronic Government Adoption
Rahmath Safeena Abdullah
Abstract
Rahmath Safeena Abdullah
Abstract
E-government facilitates provision of relevant government information in electronic form to the citizens in a timely manner and better service delivery to citizens. Information Technology today is recognized as an effective tool for turning the economic activity in efficient governance and in developing human resource. E-government is a kind of governmental administration which is based on ICT Services. The essence of egovernment is using information technology to break the boundary of administrative organizations, and build up a virtual electronic government. E-government initiatives are common in most countries as they promise a transparent, citizen-centric government and reduce operational cost. Emerging with Egovernment, theories and practices of public administration have stepped into a new knowledge era. Egovernment presents a tremendous impetus to move forward with higher quality, cost-effective, government services and a better relationship between citizens and government. This paper discusses the different issues, challenges, adoption factors for e-government implementation, conceptual demarcation on these factors and, presents a conceptual framework for better e-government performance.
A significance statement is not available in the OpenAlex record.
A contribution statement is not available in the OpenAlex record.
Method details are not available in the OpenAlex metadata.
Findings are not separately available in the OpenAlex metadata.
Limitations are not available in the OpenAlex metadata.
Application details are not available in the OpenAlex metadata.
E-government facilitates provision of relevant government information in electronic form to the citizens in a timely manner and better service delivery to citizens. Information Technology today is recognized as an effective tool for turning the economic activity in efficient governance and in developing human resource. E-government is a kind of governmental administration which is based on ICT Services. The essence of egovernment is using information technology to break the boundary of administrative organizations, and build up a virtual electronic government. E-government initiatives are common in most countries as they promise a transparent, citizen-centric government and reduce operational cost. Emerging with Egovernment, theories and practices of public administration have stepped into a new knowledge era. Egovernment presents a tremendous impetus to move forward with higher quality, cost-effective, government services and a better relationship between citizens and government. This paper discusses the different issues, challenges, adoption factors for e-government implementation, conceptual demarcation on these factors and, presents a conceptual framework for better e-government performance.
Key concepts: Conceptualization, Information and Communications Technology, Business, Government (linguistics), Conceptual framework, Quality (philosophy), Service delivery framework, Corporate governance