2018•Unpublished venueRequires access

Insights into The Push Factors of Innovation Adoption ofProfessional Services Firms: The Case of Ghanaian QuantitySurveying Firms (QSF)

De‐Graft Owusu‐Manu, Frank Ato Ghansah, Erika Anneli Parn, Deborah J. Edwards

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Abstract

Construction industry is a universal driver of an economy but it is largely affected by its reluctance to innovate. This paper aims to identify the drivers of innovation adoption in Ghanaian Quantity surveying firms by looking at related previous literatures. The study adopted Quantitative research approach with census sampling technique, where questionnaires were sent to and retrieved from the top management of Quantity Surveying firms in Ghana. The study then adopted the use of mean score ranking, and hypothesis (H) was tested to check the significance level of all the push factors using One Sample Wilcoxon Signed rank test. 29 out of 43 questionnaires were retrieved from the quantity surveying firms (QSFs) at a response rate of 67.44%. Mean score ranking analysis clearly display that technological capability has the power to drive innovations in Quantity surveying (QS) firms. One Sample Wilcoxon Signed rank test concluded that effective information gathering is not important to the Quantity Surveying firms because it had a significant level of 0.384, which is greater than 0.05. Therefore, this research study has discovered that, programmes promoting access to technology is the main driver of technological capability towards innovations in professional service firms. The finding of this study is valuable to the Quantity Surveying firms as well as the other professionals in the construction industry as well as innovation policy makers and stakeholders, as it will help invest in technological capabilities including programmes promoting access to technology with the aim of driving innovations in the professional service firms.

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What this paper is about

Construction industry is a universal driver of an economy but it is largely affected by its reluctance to innovate. This paper aims to identify the drivers of innovation adoption in Ghanaian Quantity surveying firms by looking at related previous literatures. The study adopted Quantitative research approach with census sampling technique, where questionnaires were sent to and retrieved from the top management of Quantity Surveying firms in Ghana. The study then adopted the use of mean score ranking, and hypothesis (H) was tested to check the significance level of all the push factors using One Sample Wilcoxon Signed rank test. 29 out of 43 questionnaires were retrieved from the quantity surveying firms (QSFs) at a response rate of 67.44%. Mean score ranking analysis clearly display that technological capability has the power to drive innovations in Quantity surveying (QS) firms. One Sample Wilcoxon Signed rank test concluded that effective information gathering is not important to the Quantity Surveying firms because it had a significant level of 0.384, which is greater than 0.05. Therefore, this research study has discovered that, programmes promoting access to technology is the main driver of technological capability towards innovations in professional service firms. The finding of this study is valuable to the Quantity Surveying firms as well as the other professionals in the construction industry as well as innovation policy makers and stakeholders, as it will help invest in technological capabilities including programmes promoting access to technology with the aim of driving innovations in the professional service firms.

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Available abstract

Construction industry is a universal driver of an economy but it is largely affected by its reluctance to innovate. This paper aims to identify the drivers of innovation adoption in Ghanaian Quantity surveying firms by looking at related previous literatures. The study adopted Quantitative research approach with census sampling technique, where questionnaires were sent to and retrieved from the top management of Quantity Surveying firms in Ghana. The study then adopted the use of mean score ranking, and hypothesis (H) was tested to check the significance level of all the push factors using One Sample Wilcoxon Signed rank test. 29 out of 43 questionnaires were retrieved from the quantity surveying firms (QSFs) at a response rate of 67.44%. Mean score ranking analysis clearly display that technological capability has the power to drive innovations in Quantity surveying (QS) firms. One Sample Wilcoxon Signed rank test concluded that effective information gathering is not important to the Quantity Surveying firms because it had a significant level of 0.384, which is greater than 0.05. Therefore, this research study has discovered that, programmes promoting access to technology is the main driver of technological capability towards innovations in professional service firms. The finding of this study is valuable to the Quantity Surveying firms as well as the other professionals in the construction industry as well as innovation policy makers and stakeholders, as it will help invest in technological capabilities including programmes promoting access to technology with the aim of driving innovations in the professional service firms.

Key concepts: Ranking (information retrieval), Wilcoxon signed-rank test, Sample (material), Business, Marketing, Test (biology), Service (business), Rank (graph theory)

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