2014•SSRN Electronic JournalOpen access

'Whimsy Little Contracts' with Unexpected Consequences: An Empirical Analysis of Consumer Understanding of Arbitration Agreements

Jeff Sovern, Elayne E. Greenberg, Paul F. Kirgis, Yuxiang Liu

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Key concepts: Arbitration, Waiver, Arbitration clause, Business, Premise, Empirical research, Compulsory arbitration, Law

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