2020•International Journal of Economics and Management StudiesOpen access

Analysis of Service Quality, Customer Satisfaction, Customer Loyalty, Customer Trust And Customer Commitment

Aldila Krisnaresanti, Yusriyati Nur Farida, Cut Misni Mulasiwi

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Key concepts: Business, Customer satisfaction, Service quality, Loyalty business model, Customer advocacy, Marketing, Customer retention, Customer delight

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Analysis of Service Quality, Customer Satisfaction, Customer Loyalty, Customer Trust And Customer Commitment — Research Paper | ScholarLens