ScholarLens Back to search
2003•RePEc: Research Papers in EconomicsRequires access

Do Changes in Customer Satisfaction Lead to Changes in Sales Performance in Food Retailing

Miguel I. Gómez, Edward W. McLaughlin, Dick R. Wittink

Open publisher page 1 citations

Abstract

WP 2003-10 March 2003

Open-access reader

About this research paper

What this paper is about

WP 2003-10 March 2003

Why it matters

OpenAlex reports 1 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

WP 2003-10 March 2003

Key concepts: Customer satisfaction, Business, Marketing, Customer retention, Revenue, Customer advocacy, Customer to customer, Customer delight

Related papers

Related paper 1Related paper 2Related paper 3
Back to paper searchBrowse research topicsOriginal source
Do Changes in Customer Satisfaction Lead to Changes in Sales Performance in Food Retailing — Research Paper | ScholarLens