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ON THE ISSUES OF APPLICABILITY OF DECISION SUPPORT SYSTEMS IN THE AVIATION INDUSTRY

D. S. DOLZHIKOV

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Abstract

The article deals with the application of decision support systems in the aviation industry. A number of problems that led to significant errors in the preparation of medium and long-term forecasts, which the management faces, are presented. The article shows that the introduction of management decision support systems is not only a tribute to digitalization, but also an urgent need, while taking into account a large amount of data does not in itself guarantee an improvement in the quality of management decisions. Recommendations are given to take into account the specifics of the aviation industry when drawing up requirements for decision support systems.

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What this paper is about

The article deals with the application of decision support systems in the aviation industry. A number of problems that led to significant errors in the preparation of medium and long-term forecasts, which the management faces, are presented. The article shows that the introduction of management decision support systems is not only a tribute to digitalization, but also an urgent need, while taking into account a large amount of data does not in itself guarantee an improvement in the quality of management decisions. Recommendations are given to take into account the specifics of the aviation industry when drawing up requirements for decision support systems.

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Available abstract

The article deals with the application of decision support systems in the aviation industry. A number of problems that led to significant errors in the preparation of medium and long-term forecasts, which the management faces, are presented. The article shows that the introduction of management decision support systems is not only a tribute to digitalization, but also an urgent need, while taking into account a large amount of data does not in itself guarantee an improvement in the quality of management decisions. Recommendations are given to take into account the specifics of the aviation industry when drawing up requirements for decision support systems.

Key concepts: Aviation, Decision support system, Quality (philosophy), Operations research, Commercial aviation, Computer science, Risk analysis (engineering), Management science

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