2020•Knowledge Commons (Lakehead University)Open access

Collecting and Connecting Data for Evidence-Based Library and Information Services

Christine Tobias

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Abstract

This presentation discusses: Why is it important to collect data about reference services? What data should be collected and how? How do you use collected data to enhance services at your library? What are some "free" data collection tools available to librarians? Examples of "data collection and connection" at the MSU Libraries

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What this paper is about

This presentation discusses: Why is it important to collect data about reference services? What data should be collected and how? How do you use collected data to enhance services at your library? What are some "free" data collection tools available to librarians? Examples of "data collection and connection" at the MSU Libraries

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Available abstract

This presentation discusses: Why is it important to collect data about reference services? What data should be collected and how? How do you use collected data to enhance services at your library? What are some "free" data collection tools available to librarians? Examples of "data collection and connection" at the MSU Libraries

Key concepts: Computer science, World Wide Web, Information retrieval, Data science

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