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2020•RAND Corporation eBooksRequires access

The Drivers of Institutional Trust and Distrust: Exploring Components of Trustworthiness

Jennifer Kavanagh, Katherine Grace Carman, Maria DeYoreo, Nathan Chandler, Lynn Davis

Open publisher page 22 citations

Abstract

Trust in government and media has declined in the past two decades. Assessing individual characteristics and institutional attributes associated with trust offers insight into this decline and is a first step toward rebuilding institutional trust. Researchers developed a new method to assess these concepts, using a survey of 1,008 respondents and a response scale that distinguishes among trust, lack of trust or distrust, and active distrust.

About this research paper

What this paper is about

Trust in government and media has declined in the past two decades. Assessing individual characteristics and institutional attributes associated with trust offers insight into this decline and is a first step toward rebuilding institutional trust. Researchers developed a new method to assess these concepts, using a survey of 1,008 respondents and a response scale that distinguishes among trust, lack of trust or distrust, and active distrust.

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OpenAlex reports 22 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Trust in government and media has declined in the past two decades. Assessing individual characteristics and institutional attributes associated with trust offers insight into this decline and is a first step toward rebuilding institutional trust. Researchers developed a new method to assess these concepts, using a survey of 1,008 respondents and a response scale that distinguishes among trust, lack of trust or distrust, and active distrust.

Key concepts: Distrust, Trustworthiness, Government (linguistics), Public relations, Scale (ratio), Political science, Express trust, Business

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