Customized Product Development Supported by Integrated Information

Information systems are key enablers for the integration and reliable management of the product development process. Information systems are the backbone that connects various sub-processes and enables flexible product customization. Fast, robust, and cost-efficient product adaptation is especially important in one-of-a-kind production. This paper presents a transformation of the product development design process for large power transformers into a competitive and smartly supported process. One-of-a-kind production is specific, as each product must be customized, wherefore a robust design process well supported by IT plays a key role in creating a digital twin and the product’s final value. Based on a systematic analysis of the sample company, this paper proposes a model for the complete renewal of information systems and of working methodology, where reorganization is demonstrated in an increase of overall effectiveness.