2009•Unpublished venueRequires access

The Study on the Relationship among Service Quality, Customer Satisfaction and Customer Loyalty of Supermarket Shopping in Vietnam

Suk-Ki Hong, Le Thi Thanh Hoa

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Key concepts: Customer satisfaction, Business, Service quality, Loyalty business model, Marketing, Advertising, Loyalty, Quality (philosophy)

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The Study on the Relationship among Service Quality, Customer Satisfaction and Customer Loyalty of Supermarket Shopping in Vietnam — Research Paper | ScholarLens