2018•European Journal of Service ManagementOpen access

Services of open innovation creation by users of crowdsourcing platforms

Małgorzata Dolińska

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Abstract

Innovation becomes a driving force of contemporary companies’ competitiveness. Companies evaluate from close innovations towards open and networked innovations. They use innovative potential of their outside partners, consumers within outside networks, also developed on the Internet’s crowdsourcing platforms. The purpose of this paper is to present providing services by the crowdsourcing platform users, that is the crowd members, the managers and the innovative companies during their mutual cooperation in execution of open innovation process activities on the Internet. The paper also presents examples of services which are offered by users of each analyzed kind during their cooperation in accomplishment of open innovation process activities on existing crowdsourcing platforms in the economic practice.

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Innovation becomes a driving force of contemporary companies’ competitiveness. Companies evaluate from close innovations towards open and networked innovations. They use innovative potential of their outside partners, consumers within outside networks, also developed on the Internet’s crowdsourcing platforms. The purpose of this paper is to present providing services by the crowdsourcing platform users, that is the crowd members, the managers and the innovative companies during their mutual cooperation in execution of open innovation process activities on the Internet. The paper also presents examples of services which are offered by users of each analyzed kind during their cooperation in accomplishment of open innovation process activities on existing crowdsourcing platforms in the economic practice.

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Available abstract

Innovation becomes a driving force of contemporary companies’ competitiveness. Companies evaluate from close innovations towards open and networked innovations. They use innovative potential of their outside partners, consumers within outside networks, also developed on the Internet’s crowdsourcing platforms. The purpose of this paper is to present providing services by the crowdsourcing platform users, that is the crowd members, the managers and the innovative companies during their mutual cooperation in execution of open innovation process activities on the Internet. The paper also presents examples of services which are offered by users of each analyzed kind during their cooperation in accomplishment of open innovation process activities on existing crowdsourcing platforms in the economic practice.

Key concepts: Crowdsourcing, Open innovation, Business, Process (computing), The Internet, Knowledge management, User innovation, World Wide Web

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