Case Study On Quality Management System (Quality Assurance and Quality Control) In Construction Projects

In a project or a process of the making of a product, quality is always a priority. In a building construction or infrastructure, the quality is also the main interest of the investor or owners of the properties. There are some methodology used to determine the quality of the product which has been enact in the ISO 9000 as a quality guidelines and management. In the process of making a product, there are Quality Assurance (QA) and Quality Control (QC). This two (2) things are the documentation used in order to ensure the quality of the product. QA is a tool or documentation used to plan a corrective method or plan to avoid defects while QC is the process or activity to ensure that the product meets the QA standards. However, these two things are being carried out differently by each company. Some company may have only 5-6 forms in order to achieve their target and some company uses more than 10 different forms to achieve their standards. These forms usually proposed by the contractors but some has been prepared by the consultant or owner itself. In this case study, the importance of QA/QC will be determine and the causes of poor QA/QC management or evaluation or standardization will be determine by evaluation from the questionnaire and an interview to the selected body or company. This is to determine the ability of our local company in producing products with proper standards.