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2017•RePEc: Research Papers in EconomicsRequires access

Kaizen Philosophy And Total Quality Management (Tqm )

Nimmi Maria Oommen

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Abstract

In the decade of 1980, management techniques focusing on employee involvement, and empowerment through teamwork approach and interactive communications and on improving job design were not new, but Japanese companies seemed to implement such techniques much more effectively than others .The business lesson of the 1980’s was that Japanese firms, in their quest for global competitiveness, demonstrated a greater commitment to the philosophy of continuous improvement than Western companies did. For such a philosophy the Japanese used the term Kaizen. This conceptual paper is an educational analysis of Kaizen philosophy and its connection with Total Quality Management (TQM) Key Words:Kaizen, quality, management, people, process Policy

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In the decade of 1980, management techniques focusing on employee involvement, and empowerment through teamwork approach and interactive communications and on improving job design were not new, but Japanese companies seemed to implement such techniques much more effectively than others .The business lesson of the 1980’s was that Japanese firms, in their quest for global competitiveness, demonstrated a greater commitment to the philosophy of continuous improvement than Western companies did. For such a philosophy the Japanese used the term Kaizen. This conceptual paper is an educational analysis of Kaizen philosophy and its connection with Total Quality Management (TQM) Key Words:Kaizen, quality, management, people, process Policy

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Available abstract

In the decade of 1980, management techniques focusing on employee involvement, and empowerment through teamwork approach and interactive communications and on improving job design were not new, but Japanese companies seemed to implement such techniques much more effectively than others .The business lesson of the 1980’s was that Japanese firms, in their quest for global competitiveness, demonstrated a greater commitment to the philosophy of continuous improvement than Western companies did. For such a philosophy the Japanese used the term Kaizen. This conceptual paper is an educational analysis of Kaizen philosophy and its connection with Total Quality Management (TQM) Key Words:Kaizen, quality, management, people, process Policy

Key concepts: Kaizen, Total quality management, Management philosophy, Teamwork, Empowerment, Quality circle, Process management, Quality (philosophy)

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