2015•Journals & Books Hosting (International Knowledge Sharing Platform)Open access

The Effect of Tourism Service Quality, Tourist Destination Image and Experience of Tourist towards Tourists Satisfaction, Tourism Word of Mount, Tourist Destination Preferences, and Tourist Destination Loyalty (A Study on Foreign Tourists in Tourist Desti

Riduan, Suharyono Suharyono, Achmad Fauzi, Darminto Darminto

Open full text 4 citations

Abstract

This study aims to examine the concept of Tourism marketing in the perspective of foreign tourists in three Tourist Destination Area in Indonesia, namelyKepulauan Riau, North Sumatra, and East Nusa Tenggara.The study also seeks to develop concepts and models of Tourism Word of Mouth.The results of this study showthat there are Tourism marketing strategies in the context of improving Tourism service quality, formation oftravel destinations image, creation and fulfillment of touristexperience and satisfaction; all of those are antecedent forming word of mouth which finally will directly or indirectly affect tourist behavior related to destination preferenceand decision to show loyalty to touristdestinations in Indonesia.

Open-access reader

About this research paper

What this paper is about

This study aims to examine the concept of Tourism marketing in the perspective of foreign tourists in three Tourist Destination Area in Indonesia, namelyKepulauan Riau, North Sumatra, and East Nusa Tenggara.The study also seeks to develop concepts and models of Tourism Word of Mouth.The results of this study showthat there are Tourism marketing strategies in the context of improving Tourism service quality, formation oftravel destinations image, creation and fulfillment of touristexperience and satisfaction; all of those are antecedent forming word of mouth which finally will directly or indirectly affect tourist behavior related to destination preferenceand decision to show loyalty to touristdestinations in Indonesia.

Why it matters

OpenAlex reports 4 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

This study aims to examine the concept of Tourism marketing in the perspective of foreign tourists in three Tourist Destination Area in Indonesia, namelyKepulauan Riau, North Sumatra, and East Nusa Tenggara.The study also seeks to develop concepts and models of Tourism Word of Mouth.The results of this study showthat there are Tourism marketing strategies in the context of improving Tourism service quality, formation oftravel destinations image, creation and fulfillment of touristexperience and satisfaction; all of those are antecedent forming word of mouth which finally will directly or indirectly affect tourist behavior related to destination preferenceand decision to show loyalty to touristdestinations in Indonesia.

Key concepts: Tourism, Marketing, Business, Loyalty, Context (archaeology), Advertising, Destination image, Service quality

Related papers

Back to paper searchBrowse research topicsOriginal source
The Effect of Tourism Service Quality, Tourist Destination Image and Experience of Tourist towards Tourists Satisfaction, Tourism Word of Mount, Tourist Destination Preferences, and Tourist Destination Loyalty (A Study on Foreign Tourists in Tourist Desti — Research Paper | ScholarLens