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2014•Luyou xuekanRequires access

Service quality of hotel front desk: an exploratory study.

Lyu SanYu, Zheng ZhongQiang, Mimi Li, Jian-Yuan Zhang, Bin Guo, Yin ZhiHui

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Key concepts: Service quality, Business, Desk, Exploratory research, Service (business), Marketing, Front (military), Quality (philosophy)

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