2019DergiPark (Istanbul University)Open access

Organizational Commitment in The Banking Sector: A Case of Private Sector Bank in East Blacksea Region Bankacılık

Ayşe ASİLTÜRK, Mesut Esat Ulusoy, Eda Ulusoy

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Abstract

The concept of organizational commitment is defined as employees's strong belief in accepting organizational goals and values; a strong desire to spend high-level effort taking into account the benefit of the organization and to maintain membership in the organization. Although there are different classifications related to organizational commitment in the literature, affective commitment, continuance commitment and normative commitment sub-dimensions were emphasized. This study is intended to contribute to the literature of participation banking in Turkey. It includes the implementation of an organizational commitment questionnaire developed by Allen and Meyer (1990) and adapted to Turkish by Wasti (2000) on a total of 53 bank staff in a participation bank operating in the East Black Sea Region. As a result of the study, no statistically significant relationship was found between the organizational commitment levels of the bank employees and the variables of marital status, gender, lenght of work, job title, income level. When the organizational commitment score means of the employees were evaluated, it was seen that the average scores of affective commitment were higher than continuance and normative commitment.

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The concept of organizational commitment is defined as employees's strong belief in accepting organizational goals and values; a strong desire to spend high-level effort taking into account the benefit of the organization and to maintain membership in the organization. Although there are different classifications related to organizational commitment in the literature, affective commitment, continuance commitment and normative commitment sub-dimensions were emphasized. This study is intended to contribute to the literature of participation banking in Turkey. It includes the implementation of an organizational commitment questionnaire developed by Allen and Meyer (1990) and adapted to Turkish by Wasti (2000) on a total of 53 bank staff in a participation bank operating in the East Black Sea Region. As a result of the study, no statistically significant relationship was found between the organizational commitment levels of the bank employees and the variables of marital status, gender, lenght of work, job title, income level. When the organizational commitment score means of the employees were evaluated, it was seen that the average scores of affective commitment were higher than continuance and normative commitment.

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The concept of organizational commitment is defined as employees's strong belief in accepting organizational goals and values; a strong desire to spend high-level effort taking into account the benefit of the organization and to maintain membership in the organization. Although there are different classifications related to organizational commitment in the literature, affective commitment, continuance commitment and normative commitment sub-dimensions were emphasized. This study is intended to contribute to the literature of participation banking in Turkey. It includes the implementation of an organizational commitment questionnaire developed by Allen and Meyer (1990) and adapted to Turkish by Wasti (2000) on a total of 53 bank staff in a participation bank operating in the East Black Sea Region. As a result of the study, no statistically significant relationship was found between the organizational commitment levels of the bank employees and the variables of marital status, gender, lenght of work, job title, income level. When the organizational commitment score means of the employees were evaluated, it was seen that the average scores of affective commitment were higher than continuance and normative commitment.

Key concepts: Humanities, Geography, Physics, Art

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