Study of Service quality and Customer Satisfaction in E- Banking: A Case of CRDB BANK Waterfront Branch, Dar-es-Salaam
Angela Lushi
Abstract
Angela Lushi
Abstract
A Dissertation Submitted in Partial Fulfillment of the Requirements for Award of the Master of Business Administration (MBA-CM) of Mzumbe University Dar Es Salaam Campus College
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A Dissertation Submitted in Partial Fulfillment of the Requirements for Award of the Master of Business Administration (MBA-CM) of Mzumbe University Dar Es Salaam Campus College
Key concepts: Dar es salaam, Service quality, Customer satisfaction, Business, Marketing, Service (business), Business administration, Operations management