Effect Analysis of Certification of ISO 9000 Quality Management System
권봉기, Won-Young Yun, Ho Gyun Kim
Abstract
권봉기, Won-Young Yun, Ho Gyun Kim
Abstract
This paper is related to the effect analysis of certification of ISO 9000 Quality Management System. We collect and analyze the field data of certification costs and profit from companies that are located at southeast area in Korea. The effect analysis is based on the type and scale of companies. We use defective rate and inventory turnover rate as the criterion of positive effect after certification. As a result, we may conclude that the certification of ISO Quality Management System gives companies positive effects.
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This paper is related to the effect analysis of certification of ISO 9000 Quality Management System. We collect and analyze the field data of certification costs and profit from companies that are located at southeast area in Korea. The effect analysis is based on the type and scale of companies. We use defective rate and inventory turnover rate as the criterion of positive effect after certification. As a result, we may conclude that the certification of ISO Quality Management System gives companies positive effects.
Key concepts: Certification, Quality management system, Business, Quality (philosophy), Profit (economics), Quality management, Operations management, Scale (ratio)