Effect of Service Quality on Public Satisfaction in Public Administration in Department Population and Civil Registration of Sungai Penuh

The title of this research is the Influence of Service Quality Satisfaction In the Publishing Society Population Administration at the Office of Population and Civil Registration River City Full.This study aims to look at the impact of service quality to the satisfaction of the people.This study uses a quantitative method for measuring wants research between variables X and Y.The sample in this study of 20 people.The sampling technique sampling saturated instrument of research in the form of a questionnaire.Mechanical analysis of hypothesis testing using Pearson Product Moment Correlation, thus obtained t count 2,726> t table 2.101).(Quality of Service) and large Influence of Service Quality Satisfaction In the Publishing Society Population Administration at the Office of Population and Civil Registration River City Full of 29.2466%, while the remaining amount of 70.7566% (100% -29.2466%) can be explained by cause -because the other.Conclusion Ha Ho accepted and rejected, in other words there are Influence of Service Quality Satisfaction in the Publishing Society Population Administration at the Office of Population and Civil Registration River City Full.