Flexible Work: Barrier to Benefits?

ABSTRACT The Australian financial services industry has been a leader in offering flexible work policies, positioning them as a solution to the tensions between women’s dual work and family roles. While Australian legislation provides the right to request flexible work, this study uncovers how, in one finance organisation, flexible work is framed as an employee benefit within a suite of benefits. The study shows that employees using flexible work arrangements are less likely to understand and know how to access the full range of benefits, many of which have short- and longterm financial implications. This has consequences for the long-term financial security of women (as the heaviest users of flexible work arrangements) and for financial planners, both as employees of organisations in the Australian finance industry and as providers of advice to women working in this sector.