Need Analysis of Building Maintenance: A Case Study in Small-Scale Residential Buildings Based on the Perceptions of Construction Industry

The main purpose of building maintenance management is to enhance the safety, value, use, and life of buildings. Integrating appropriately advanced hardware and software to conduct regular and preventive maintenance for buildings' and their internal facilities' effectiveness, functionality and service operations, and meet the needs and comfort of users via the most economical maintenance management process is an urgent demand for current building technology development. The development and application of Building Information Model (BIM) technology have covered the life cycle of building, also includes the maintenance management section. However, the domestic and foreign cases are mostly used in the design or construction stage, as well as large-scale or public construction. Not only the residential space for most people use every day is few related research, but Taiwan's common small-scale residential building is without any discussion. Even the relevant requirements of basic maintenance needs are no in-depth study. Therefore, this study will be aimed at the maintenance management of small-scale residential buildings to summarize and analyze the maintenance needs through questionnaires and interviews when the construction industry faces the owners' requests. Looking forward to developing a complete maintenance management tool that satisfying users' needs in the near future.