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2018•Public Relations ReviewRequires access

Social media dialogues in a crisis: A mixed-methods approach to identifying publics on social media

Brian G. Smith, Staci B. Smith, Devin Knighton

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Key concepts: Publics, Dialogic, Crisis communication, Crisis response, Social media, Content analysis, Coping (psychology), Political science

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Social media dialogues in a crisis: A mixed-methods approach to identifying publics on social media — Research Paper | ScholarLens