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2017•Advances in economics, business and management research/Advances in Economics, Business and Management ResearchOpen access

Performance Evaluation of Third-party Cold Chain Logistics Enterprise Based on A Comprehensive Evaluation Method

Huijun Huang, Yawen Xu

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Abstract

Performance evaluation of third-party cold chain logistics (3PCCL) enterprise is a complex and difficult process requiring the consideration of various aspects.This paper set up a scientific index system including four aspects: finance, internal operation, customer as well as learning and growth.Meanwhile, it used a comprehensive evaluation method, which combines analytic hierarchy process (AHP) with grey theory and fuzzy comprehensive evaluation method, to implement performance evaluation.Then, a professional 3PCCL enterprise was chosen to be evaluated as a case study.The results show that the comprehensive evaluation method is efficient and reliable, and thereby it can be used for better logistics management and improvement.

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What this paper is about

Performance evaluation of third-party cold chain logistics (3PCCL) enterprise is a complex and difficult process requiring the consideration of various aspects.This paper set up a scientific index system including four aspects: finance, internal operation, customer as well as learning and growth.Meanwhile, it used a comprehensive evaluation method, which combines analytic hierarchy process (AHP) with grey theory and fuzzy comprehensive evaluation method, to implement performance evaluation.Then, a professional 3PCCL enterprise was chosen to be evaluated as a case study.The results show that the comprehensive evaluation method is efficient and reliable, and thereby it can be used for better logistics management and improvement.

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Available abstract

Performance evaluation of third-party cold chain logistics (3PCCL) enterprise is a complex and difficult process requiring the consideration of various aspects.This paper set up a scientific index system including four aspects: finance, internal operation, customer as well as learning and growth.Meanwhile, it used a comprehensive evaluation method, which combines analytic hierarchy process (AHP) with grey theory and fuzzy comprehensive evaluation method, to implement performance evaluation.Then, a professional 3PCCL enterprise was chosen to be evaluated as a case study.The results show that the comprehensive evaluation method is efficient and reliable, and thereby it can be used for better logistics management and improvement.

Key concepts: Cold chain, Third party, Computer science, Chain (unit), Process management, Business, Engineering management, Engineering

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