2017Unpublished venueRequires access

Service-Hub: A better approach for developing the system of online marketing for daily services

Ananya Bhattacharjee, Tahrina Tasnim, Md. Sadiqur Rahman Sohel, Amit Chakraborty, Abdullah Al Maruf, Shantanu Dutta, Alvi Md. Ishmam, Tarik Reza Toha, A. B. M. Alim Al Islam

Open publisher page 2 citations

Abstract

Management of information of different types of household service provider is often difficult for a service receiver due to communication gap between provider and receiver. As a result, not only service receivers face an unexpected trouble but also service providers fail to get their jobs according to their skills. A generic platform providing two way communication between service provider and service receiver can eliminate the exhausting efforts of searching the suitable service provider and also ensures the intended job for the service provider. A feedback based rating system can improve the skills of any service provider and service receiver can eventually get better service.

About this research paper

What this paper is about

Management of information of different types of household service provider is often difficult for a service receiver due to communication gap between provider and receiver. As a result, not only service receivers face an unexpected trouble but also service providers fail to get their jobs according to their skills. A generic platform providing two way communication between service provider and service receiver can eliminate the exhausting efforts of searching the suitable service provider and also ensures the intended job for the service provider. A feedback based rating system can improve the skills of any service provider and service receiver can eventually get better service.

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OpenAlex reports 2 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Management of information of different types of household service provider is often difficult for a service receiver due to communication gap between provider and receiver. As a result, not only service receivers face an unexpected trouble but also service providers fail to get their jobs according to their skills. A generic platform providing two way communication between service provider and service receiver can eliminate the exhausting efforts of searching the suitable service provider and also ensures the intended job for the service provider. A feedback based rating system can improve the skills of any service provider and service receiver can eventually get better service.

Key concepts: Service provider, Service level objective, Service design, Service (business), Service delivery framework, Application service provider, Service guarantee, Business service provider

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