2018•Advances in intelligent systems and computingRequires access

IT Service Management Using COBIT Enablers: The Case of Brazilian National Institute of Cancer

Sandro Luís Freire de Castro Silva, Saulo Barbará de Oliveira, Marcos Azevedo Benac, Antônio Augusto Gonçalves, Carlos Henrique Fernandes Martins

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Key concepts: COBIT, Information Technology Infrastructure Library, Business, Knowledge management, Process management, Corporate governance, IT portfolio management, Audit

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IT Service Management Using COBIT Enablers: The Case of Brazilian National Institute of Cancer — Research Paper | ScholarLens