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Customer/supplier requirements and behaviour modelling & simulation in service delivery

Thècle Alix, Grégory Zacharewicz, Bruno Vallespir

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Key concepts: Service design, Service delivery framework, Service product management, Service (business), Service guarantee, Computer science, Service system, Service level objective

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Customer/supplier requirements and behaviour modelling & simulation in service delivery — Research Paper | ScholarLens

Customer/supplier requirements and behaviour modelling & simulation in service delivery

About this research paper

What this paper is about

Why it matters

Key contribution

Method / approach

Main findings

Limitations

Applications

Available abstract

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