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2017•International Review of Public AdministrationRequires access

Work engagement in public hospitals: a social exchange approach

Alessandro Ancarani, Carmela Di Mauro, Maria Daniela Giammanco, Giuseppe Giammanco

Open publisher page 37 citations

Abstract

We develop and test a model that envisages work engagement in public services as determined by interactions with supervisor and co-workers. Specifically, we apply the framework of Social Exchange Theory to explore the impact of Leader–Member exchange (LMX) and Team–Member exchange (TMX) on Work Engagement in the provision of health care in public hospitals. Our investigation suggests that both LMX and TMX represent significant factors associated with work engagement among the hospital medical staff.

About this research paper

What this paper is about

We develop and test a model that envisages work engagement in public services as determined by interactions with supervisor and co-workers. Specifically, we apply the framework of Social Exchange Theory to explore the impact of Leader–Member exchange (LMX) and Team–Member exchange (TMX) on Work Engagement in the provision of health care in public hospitals. Our investigation suggests that both LMX and TMX represent significant factors associated with work engagement among the hospital medical staff.

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OpenAlex reports 37 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

We develop and test a model that envisages work engagement in public services as determined by interactions with supervisor and co-workers. Specifically, we apply the framework of Social Exchange Theory to explore the impact of Leader–Member exchange (LMX) and Team–Member exchange (TMX) on Work Engagement in the provision of health care in public hospitals. Our investigation suggests that both LMX and TMX represent significant factors associated with work engagement among the hospital medical staff.

Key concepts: Work engagement, Social exchange theory, Supervisor, Public engagement, Work (physics), Public relations, Employee engagement, Health care

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