Internal website development process

This thesis presents a process that supports website development from internal perspective for Huhtamaki. The target group of the process is the internal website development project team of within the mention organization.\n\nThe company in question is a Finnish company called Huhtamaki. It specializes in food and drink packaging and competes in the global packaging markets. The company itself is divided into four different business segments that all work individually towards their goals. The web environment concentrates on providing a stable and safe platform on which all four business segments can build their web environment on.\n\nIn this thesis, the current challenge was that Huhtamaki was missing an internal development process that supported the business throughout the website projects. To understand the issue more in depth, both qualitative interviews and action research were applied. From these both the current weaknesses and strengths were identified that needed to be tackled with the website development process.\n\nFor the literature framework the best practices of website development process were studied to form an overall idea of what is recommended and what different processes there are. From those the once most suitable for an internal process were chosen and presented to provide insight into the steps required.\n\nThe process was developed using the best practices from the literature framework and the information gathered from within Huhtamaki. In addition it provides information for the IT and Communications on when they are to be part of the process. The process was validated internally and overall approved with the notion that this process must be reviewed often and improved when required.\n\nThe process is taken into use and improved through continuous improvement. Also the technical infrastructure designs to security are to be reviewed based on the findings and the process.