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2017•International Journal of Information Systems in the Service SectorRequires access

Knowledge Management Models

Dana Indra Sensuse, Elin Cahyaningsih

Open publisher page 19 citations

Abstract

Knowledge and knowledge management started to be an option of organizational strategic step for reach organizational objectives and goals. Knowledge management believed to resolve organizational problem in managing their organizational and individual knowledge. Implementation of knowledge management (KM) has received increased interests. This paper aims to discuss KM models based on KM related definitions, concepts, functions, activities and approaches. Literatures on knowledge management models were collected from a number of sources. Each document then was analyzed and categorized in a certain group. The study shows that there are four categories of KM models i.e.: process, strategy, knowledge type, and maturity based knowledge management models.

About this research paper

What this paper is about

Knowledge and knowledge management started to be an option of organizational strategic step for reach organizational objectives and goals. Knowledge management believed to resolve organizational problem in managing their organizational and individual knowledge. Implementation of knowledge management (KM) has received increased interests. This paper aims to discuss KM models based on KM related definitions, concepts, functions, activities and approaches. Literatures on knowledge management models were collected from a number of sources. Each document then was analyzed and categorized in a certain group. The study shows that there are four categories of KM models i.e.: process, strategy, knowledge type, and maturity based knowledge management models.

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OpenAlex reports 19 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Knowledge and knowledge management started to be an option of organizational strategic step for reach organizational objectives and goals. Knowledge management believed to resolve organizational problem in managing their organizational and individual knowledge. Implementation of knowledge management (KM) has received increased interests. This paper aims to discuss KM models based on KM related definitions, concepts, functions, activities and approaches. Literatures on knowledge management models were collected from a number of sources. Each document then was analyzed and categorized in a certain group. The study shows that there are four categories of KM models i.e.: process, strategy, knowledge type, and maturity based knowledge management models.

Key concepts: Knowledge management, Organizational learning, Personal knowledge management, Knowledge value chain, Computer science, Process (computing), Maturity (psychological), Capability Maturity Model

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