Opening the Front Door
Andrew Keck
Abstract
Andrew Keck
Abstract
SUMMARY The library Web site is a significant access point to a library's collections, resources, and services. A Web site can and should provide information about the library in a way that can be efficiently navigated and used by all library patrons. The usability of a library Web site can be improved through changes in organization and design informed by the experiences of real users. User expectations should be primary in determining the content, purpose, organization, and design of the site.
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SUMMARY The library Web site is a significant access point to a library's collections, resources, and services. A Web site can and should provide information about the library in a way that can be efficiently navigated and used by all library patrons. The usability of a library Web site can be improved through changes in organization and design informed by the experiences of real users. User expectations should be primary in determining the content, purpose, organization, and design of the site.
Key concepts: Web site, World Wide Web, Usability, Computer science, Point (geometry), Key (lock), Web navigation, Web design