2017•Unpublished venueRequires access
CORRELATION BETWEEN WILLINGNESS TO COMMUNICATE AND COMMUNICATION APPREHENSION IN ENGLISH LANGUAGE AMONG UNDERGRADUATES
Nor Najwatul Akmal Ab Rahman, Devinder Kaur Ajit Singh, Cila Umat, Nor Ayuslinawati Che Sidik, Amiera Afieqa Mohd Ithnin
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Abstract
Introduction: Willingness to communicate and communication apprehension in English language can be barriers to effective communication. The objective of our study was to determine the correlation between willingness to communicate and communication apprehension among undergraduates. Method: Fifty-four undergraduates from School of Rehabilitation Sciences participated in this study. Participants completed Willingness to communicate and Personal Report of Communication Apprehension (PRCA-24) questionnaires during their third year of study. Results: There was a significant moderate correlation between willingness to communicate and communication apprehension with r = 0.489, p < 0.05. Conclusion: The study results suggest that higher willingness to communicate was correlated with lower communication apprehension. Further studies are required to explore methods to increase willingness to communicate and decrease communication apprehension using English language among rehabilitation sciences’ undergraduates.