Information Technology Managers and Critical Success Factors in Healthcare Organizations in Nordic Countries

Many studies have attempted to identify the success factors for Health Information Technology (HIT) implementation. Unfortunately, such success factor lists are long and unwieldy, and it can be difficult to see which ones should have received more attention than others. Thus, there is a need to examine critical success factors (CSFs) that should be most attended to in the context of competing priorities. IT managers, through their experience, can know best which relevant factors have been crucial for successful implementation of the projects; therefore, it is imperative to understand the perceptions of IT managers regarding relative importance of success factors in HIT implementation. This research aims to reassess and synthesize CSFs influencing HIT implementation, focusing on the question: “What are the CSFs in HIT implementation from IT managers’ point of view?” We surveyed the IT managers in four Nordic countries (Denmark, Finland, Norway and Swe-den) and discuss the preliminary results regarding IT manager background and the CSFs in this research-in-progress paper.