2004•Public Policy and AdministrationRequires access

Theoretical Aspects of Benchmarking Theory

Margarita Išoraitė

Abstract

Article analyzing following issue: benchmarking concept, types of benchmarking, benchmarking methodology. Benchmarking is used to improve performance by understanding the methods and practices required to achieve world – class performance levels. Benchmarking is very different types: performance benchmarking benchmarking, process benchmarking, functional benchmarking, internal benchmarking, external benchmarking, international benchmarking. Benchmarking proceeds in phases: planning, data collection, analysis, adaptation and implementation of good practices.

About this research paper

What this paper is about

Why it matters

OpenAlex reports 2 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

Key concepts: Benchmarking, Computer science, Process management, Process (computing), World class, Business, Engineering, Manufacturing engineering