Legal Problem Research on the Protection of Consumer Rights in Electronic Commerce

Electronic commerce is a modern trading mode in the daily life, having a rapid development in recent years.However, the protection problems of the rights of consumers in e-commerce have impeded the development process.This paper analyzes the infringement ofconsumer's right to know, consumer's right to fair trade, consumer'sright of privacy and consumer's right to claim.Based on the analysis, the paperputs forward the corresponding solutions in order to provide some references for the relative researchers. IntroductionElectronic commerce can be regarded as a kind of commercial activity which is carried out by electronic means.And the exact legal meaning of e-commerce, there is no unified understanding.Generally speaking, there are broad sense and narrow sense.The broad sense of e-commerce refers to all the electronic means of business activities, that is, the use of electronic tools to engage in business or activities.These tools include from the primary telegraph, telephone, radio, television, fax to computers, computer networks to the national information infrastructure, information superhighway, global information infrastructure and other modern systems.The business activity is the reasonable and legitimate consumption of the goods after the removal of the typical production process of all activities.At present, China's online shopping has become more and more popular.But when we enjoy shopping at the same time, also encountered a lot of violation of consumer rights and worry about headaches, which calls for China's relevant departments issued the relevant measures as soon as possible, clearing away the obstacles for the development of online shopping, the establishment of a fresh and green environment for online shopping.Survey shows that nearly half of Internet users have never heard of or concerned about the integrity of the site issued by third parties.This shows that e-commerce is like a double-edged sword.On the one hand, with its low cost, high efficiency and fast speed, it is more and more widely recognized by consumers in the increasingly competitive business environment.On the other hand, in the process of network transactions, the damage to the interests of consumers has become a serious obstacle to its development.Therefore, the judicial organs and the relevant government departments need to develop legal, illegal and criminal behavior by means of the effective measures for the crackdown against the rights and interests of users, in order to safeguard the healthy development of e-commerce market. Legal Problems Facing the Protection of Consumer Rights in Electronic CommerceInfringement of the Right to Know.Based on the virtual characteristics of e-commerce, from the selection of samples, the two sides to negotiate, to confirm the order to pay the money, are carried out on the network platform.In the course of the transaction, consumers cannot see the kind.