2016•ACR North American AdvancesRequires access

The Neonatal Intensive Care Unit As an Assembled Servicescape: How Do Technological Actors Affect Parent/Staff Decision-Making?

Beth Leavenworth DuFault, Hope Jensen Schau, Kushagra Bhatnagar, John Schouten

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Key concepts: Servicescape, Affect (linguistics), Neonatal intensive care unit, Business, Unit (ring theory), Psychology, Marketing, Communication

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The Neonatal Intensive Care Unit As an Assembled Servicescape: How Do Technological Actors Affect Parent/Staff Decision-Making? — Research Paper | ScholarLens