2016Universiti Utara Malaysia Institutional Repository (Universiti Utara Malaysia)Open access

Knowledge management, innovative intelligence and sustainable competitive advantage in small and medium entreprises

Rohana Ngah, Zarina Salleh, Ismail Ab Wahab

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Abstract

This study is to explore the relationship of knowledge management, innovative intelligence and sustainable competitive advantage by using partial least square.Knowledge management practices are known for its impact on organizational performance however, it is yet to be explored on sustainable competitive advantage especially on Small and Medium Enterprises (SME).This study is also attempts to explore the role of innovative intelligence in mediating the relationship. Hundred twenty questionnaires have been collected from knowledge based SMEs.Partial least square analysis is used in the analyses to determine the relationships.Knowledge management was found to have indirect relationship with sustainable competitive advantage where innovative intelligence served as a mediator of the relationship of knowledge management and sustainable competitive advantage.The findings showed that SMEs have not exploited their organizational knowledge to develop sustainable competitive advantage through innovation. Innovative intelligence is identified as an important catalyst for SMEs to sustain its competitive advantage.

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This study is to explore the relationship of knowledge management, innovative intelligence and sustainable competitive advantage by using partial least square.Knowledge management practices are known for its impact on organizational performance however, it is yet to be explored on sustainable competitive advantage especially on Small and Medium Enterprises (SME).This study is also attempts to explore the role of innovative intelligence in mediating the relationship. Hundred twenty questionnaires have been collected from knowledge based SMEs.Partial least square analysis is used in the analyses to determine the relationships.Knowledge management was found to have indirect relationship with sustainable competitive advantage where innovative intelligence served as a mediator of the relationship of knowledge management and sustainable competitive advantage.The findings showed that SMEs have not exploited their organizational knowledge to develop sustainable competitive advantage through innovation. Innovative intelligence is identified as an important catalyst for SMEs to sustain its competitive advantage.

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Available abstract

This study is to explore the relationship of knowledge management, innovative intelligence and sustainable competitive advantage by using partial least square.Knowledge management practices are known for its impact on organizational performance however, it is yet to be explored on sustainable competitive advantage especially on Small and Medium Enterprises (SME).This study is also attempts to explore the role of innovative intelligence in mediating the relationship. Hundred twenty questionnaires have been collected from knowledge based SMEs.Partial least square analysis is used in the analyses to determine the relationships.Knowledge management was found to have indirect relationship with sustainable competitive advantage where innovative intelligence served as a mediator of the relationship of knowledge management and sustainable competitive advantage.The findings showed that SMEs have not exploited their organizational knowledge to develop sustainable competitive advantage through innovation. Innovative intelligence is identified as an important catalyst for SMEs to sustain its competitive advantage.

Key concepts: Competitive advantage, Competitive intelligence, Knowledge management, Business, Small and medium-sized enterprises, Marketing, Computer science, Finance

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