2016Scholars' Bank (University of Oregon)Open access

Best Practices for the Implementation of a Knowledge Management System in Small and Medium Enterprises

Dennis Aiken

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Abstract

This literature review focuses on the best practices for implementing a knowledge management system in a small to medium sized enterprise.The literature helps to illustrate common challenges businesses face when implementing a knowledge management system.Fifteen sources are reviewed and divided into three main categories: (a) challenges in implementing knowledge management systems, (b) best practices and key success factors in implementing knowledge management systems, and (c) knowledge management in small and medium sized organizations.

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This literature review focuses on the best practices for implementing a knowledge management system in a small to medium sized enterprise.The literature helps to illustrate common challenges businesses face when implementing a knowledge management system.Fifteen sources are reviewed and divided into three main categories: (a) challenges in implementing knowledge management systems, (b) best practices and key success factors in implementing knowledge management systems, and (c) knowledge management in small and medium sized organizations.

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Available abstract

This literature review focuses on the best practices for implementing a knowledge management system in a small to medium sized enterprise.The literature helps to illustrate common challenges businesses face when implementing a knowledge management system.Fifteen sources are reviewed and divided into three main categories: (a) challenges in implementing knowledge management systems, (b) best practices and key success factors in implementing knowledge management systems, and (c) knowledge management in small and medium sized organizations.

Key concepts: Business, Knowledge management, Best practice, Process management, Computer science, Operations management, Engineering, Management

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