Towards Information Technology Infrastructure Management
Seppo Sirkemaa
Abstract
Seppo Sirkemaa
Abstract
Information technology has a vital role in organizations today. Both technical and human components are needed in IT infrastructure management and development. Information technology infrastructure needs to be compatible and flexible as it affects the business value of information technology in the organization. This paper reviews the underlying concepts of Information technology infrastructure management and associated challenges in deriving the benefits expected from transforming business processes and activities.
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Information technology has a vital role in organizations today. Both technical and human components are needed in IT infrastructure management and development. Information technology infrastructure needs to be compatible and flexible as it affects the business value of information technology in the organization. This paper reviews the underlying concepts of Information technology infrastructure management and associated challenges in deriving the benefits expected from transforming business processes and activities.
Key concepts: Information technology management, Information technology, Business, Information infrastructure, Knowledge management, Information management, Management information systems, Process management