Impact of Knowledge Management on Organizational Performance: An Overview

The purpose of this paper is to provide an overview about knowledge management practices and its effect on the performance of an organization. In the present era of knowledge, the survival of any organization without knowledge management is impossible, as an organization has to operate within a dynamic environment. Employee turnover is also a serious threat for economic sectors based on technical knowledge. In order to gain and maintain competitive advantage organizations are required to manage its knowledge resources. For this purpose already existing literature has been summarized which shows a significant impact of knowledge management activities i.e. Knowledge acquisition, knowledge conversion, knowledge application, storage and protection on organizational performance. This study will be helpful to provide a conceptual understanding about the knowledge management activities and their impact on an organization’s performance. It will also assist organizations to understand most important knowledge management activities adopted by leaders in the industry. By implementing these knowledge management activities other organizations can also improve their performance.