Talking to the Users

Despite their great importance to the organization, users are best known to security people for just one thing: trouble. Users download malware along with their questionably funny cat videos. Users hate to patch their software. Users click links in e-mail. Users choose passwords based on the name of their dog. Users click through security warnings so they can get their job done. Users resist new security programs. Users break security, along with many other things. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.