ScholarLens Back to search
2002•IGI Global eBooksRequires access

Social and Cultural Barriers for Knowledge Databases in Professional Service Firms

Georg Disterer

Open publisher page 3 citations

Abstract

Professional Service Firms (PSF), where professionals (consultants, lawyers, accountants, auditors, tax advisors, engineers ...) work, are interested in knowledge management, because their business is heavily dependent from the knowledge of their employees. Core asset is their ability to solve complex problems through creative and innovative solutions, the basis for this is their employees’ knowledge. Therefore, PSF are on the forefront of knowledge management. Experiences show that Information Technology (IT) is only one dimension of knowledge management, more important are social, cultural, and organizational dimensions.1

About this research paper

What this paper is about

Professional Service Firms (PSF), where professionals (consultants, lawyers, accountants, auditors, tax advisors, engineers ...) work, are interested in knowledge management, because their business is heavily dependent from the knowledge of their employees. Core asset is their ability to solve complex problems through creative and innovative solutions, the basis for this is their employees’ knowledge. Therefore, PSF are on the forefront of knowledge management. Experiences show that Information Technology (IT) is only one dimension of knowledge management, more important are social, cultural, and organizational dimensions.1

Why it matters

OpenAlex reports 3 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

Professional Service Firms (PSF), where professionals (consultants, lawyers, accountants, auditors, tax advisors, engineers ...) work, are interested in knowledge management, because their business is heavily dependent from the knowledge of their employees. Core asset is their ability to solve complex problems through creative and innovative solutions, the basis for this is their employees’ knowledge. Therefore, PSF are on the forefront of knowledge management. Experiences show that Information Technology (IT) is only one dimension of knowledge management, more important are social, cultural, and organizational dimensions.1

Key concepts: Knowledge management, Business, Audit, Service (business), Dimension (graph theory), Knowledge worker, Work (physics), Asset (computer security)

Related papers

Related paper 1Related paper 2Related paper 3
Back to paper searchBrowse research topicsOriginal source
Social and Cultural Barriers for Knowledge Databases in Professional Service Firms — Research Paper | ScholarLens