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Strategies for Restructuring IT Organizations.

Susy S. Chan

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Abstract

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology. This restructuring consolidated formerly fragmented services to achieve a unified direction for information technology closely aligned with University goals. This case study discusses the framework, process, and strategies for the restructuring and experiences during the first eighteen months.

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In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology. This restructuring consolidated formerly fragmented services to achieve a unified direction for information technology closely aligned with University goals. This case study discusses the framework, process, and strategies for the restructuring and experiences during the first eighteen months.

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Available abstract

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology. This restructuring consolidated formerly fragmented services to achieve a unified direction for information technology closely aligned with University goals. This case study discusses the framework, process, and strategies for the restructuring and experiences during the first eighteen months.

Key concepts: Restructuring, Information technology, Process management, Business, Process (computing), Information system, Service (business), Organizational change

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