Quality in Construction Projects

Quality management in construction projects is different from that in manufacturing. Quality in construction projects encompasses not only the quality of products and equipment used in the construction but the total management approach to completing the facility as per the scope of works to customer/owner satisfaction within the budget and in accordance with the specified schedule to meet the owner’s defined purpose. The nature of the contracts between the parties plays a dominant part in the quality system required from the project, and the responsibility for fulfilling them must therefore be specified in the project documents. The documents include plans, specifications, schedules, bill of quantities, and so on.