2016•Survey PracticeOpen access

Trends in Telephone Outcomes, 2008–2015

David Dutwin, Paul J. Lavrakas

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Abstract

_This report documents trends in telephone survey dispositions for many major survey firms since the start of the “cell phone period” of survey research, roughly 2008 to the present. Findings for this period show a stark decline in productivity on landlines with some encouraging news for the future of cell phone research._

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_This report documents trends in telephone survey dispositions for many major survey firms since the start of the “cell phone period” of survey research, roughly 2008 to the present. Findings for this period show a stark decline in productivity on landlines with some encouraging news for the future of cell phone research._

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Available abstract

_This report documents trends in telephone survey dispositions for many major survey firms since the start of the “cell phone period” of survey research, roughly 2008 to the present. Findings for this period show a stark decline in productivity on landlines with some encouraging news for the future of cell phone research._

Key concepts: Phone, Telephone survey, Period (music), Productivity, Telephone number, Survey research, Telecommunications, Business

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