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Strategies for the study of flightcrew behavior

Robert L. Helmreich

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Abstract

The performance of any flightcrew at any given time is determined by multiple factors ranging from characteristics of individual crewmembers to the regulations governing flight operations. Attention is given to microcoding of communications, survey data on crewmember attitudes as indicators of culture and crew resource management (CRM) training effects, and systematic observation of crew behavior. Consideration is given to advanced CRM training of evaluators, analyses of crew behavior by aircraft type and characteristics, and survey data on crew reactions to line oriented flight training.

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What this paper is about

The performance of any flightcrew at any given time is determined by multiple factors ranging from characteristics of individual crewmembers to the regulations governing flight operations. Attention is given to microcoding of communications, survey data on crewmember attitudes as indicators of culture and crew resource management (CRM) training effects, and systematic observation of crew behavior. Consideration is given to advanced CRM training of evaluators, analyses of crew behavior by aircraft type and characteristics, and survey data on crew reactions to line oriented flight training.

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Available abstract

The performance of any flightcrew at any given time is determined by multiple factors ranging from characteristics of individual crewmembers to the regulations governing flight operations. Attention is given to microcoding of communications, survey data on crewmember attitudes as indicators of culture and crew resource management (CRM) training effects, and systematic observation of crew behavior. Consideration is given to advanced CRM training of evaluators, analyses of crew behavior by aircraft type and characteristics, and survey data on crew reactions to line oriented flight training.

Key concepts: Crew, Aeronautics, Crew resource management, Training (meteorology), Applied psychology, Engineering, Operations research, Psychology

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