A decision matrix for choosing the proper visualization technique in knowledge visualization

Knowledge workers who want to apply knowledge visualization have to determine which visualization tool is suitable for their needs. To support knowledge workers in this sophisticated problem a systematic approach is presented that matches typical tasks in knowledge management to visualization techniques that support these tasks. Knowledge workers are provided with a three-dimensional decision matrix that enables them to easily identify a suitable visualization technique for a certain knowledge problem. To be able to systematically evaluate and identify adequate visualization techniques a set of evaluation criteria is introduced.